Contact information
Farmer Vertexiq Garden is operated by FARMER VERTEXIQ LABS LLC.
If you have a question about an order, a product, shipping, returns, or anything else, please reach out through any of the channels below. Support replies within 1 business day (Monday-Friday).
Customer Support
Email: support@farmervertexiqlabs.com
Phone: (270) 821-4389
Mailing address: 2201 S Main St, Madisonville, KY 42431
Business Hours
Monday - Friday, 9:00 AM - 5:00 PM (Central Time). We are closed on U.S. federal holidays. Messages received outside business hours are answered on the next business day.
Response SLA
All email and phone inquiries receive a first response within 1 business day. Most order, shipping, and return questions receive a first response within 1 business day.
Returns and Refunds
Please contact us by email before sending any return; see the Refund Policy for the full procedure and return address.